DONE-FOR-YOU SERVICE AGREEMENT

Last Updated: January 1, 2026

This Done-For-You Service Agreement (“Service Agreement”) is a binding contract between AlphaPLR (“Provider,” “we,” “us,” or “our”) and the purchaser (“Client,” “you,” or “your”) of our Done-For-You Installation or Rebranding Services (collectively, the “Services”).

By purchasing any Service, you acknowledge that you have read, understood, and agree to be legally bound by this Service Agreement in addition to our general Terms of Service and Privacy Policy.

1. SERVICE DESCRIPTIONS & SCOPE OF WORK

1.1 The “Launch Ready” Installation Service

The “Launch Ready” Installation Service includes ONLY the following deliverables:

a) Minisite Upload & Configuration

Upload of provided HTML/CSS files to Client’s hosting server via FTP or cPanel
Basic directory structure setup
Configuration of file permissions for proper functionality

b) Payment Integration

Creation and embedding of payment buttons for ONE (1) payment processor (PayPal, Stripe, or similar)
Basic testing to ensure payment buttons redirect correctly
Does NOT include merchant account setup, tax configuration, or payment gateway troubleshooting beyond basic button functionality

c) Funnel Connection

Linking of Front-End sales page to purchased Upsell pages if applicable
Configuration of redirect URLs for post-purchase flow
Limited to products purchased by Client; we do not create or integrate third-party funnels

d) Autoresponder Integration

Connection of opt-in forms to ONE (1) autoresponder service (AWeber, GetResponse, MailChimp, or similar)
Embedding of provided autoresponder form code into squeeze pages
Basic testing to verify opt-ins are captured
Does NOT include email sequence setup, tag configuration, automation workflows, or custom form creation

e) Quality Assurance Testing

Functional testing of all links, buttons, and download delivery
Basic cross-browser testing (Chrome, Firefox, Safari)
Mobile responsiveness verification
Does NOT include performance optimization, SEO services, or advanced technical audits

f) Lifetime Technical Support

Assistance with technical issues directly related to the original installation work performed by Provider
Support is limited to fixing broken functionality that was part of the original service scope
Does NOT include ongoing website maintenance, content updates, new feature additions, or troubleshooting of third-party services

1.2 VIP Rebranding + Installation Service

The VIP Rebranding + Installation Service includes ALL deliverables from Section 1.1, PLUS the following:

a) Custom Product Renaming

Client provides ONE (1) new product name
We update sales page headlines and main product references to reflect new name
Does NOT include rewriting entire sales copy, creating new product descriptions, or SEO optimization

b) Design Concept Development

Creation of TWO (2) distinct visual design concepts/mockups
Client selects ONE (1) concept for final implementation
Concepts include color scheme, typography style, and general visual direction
Does NOT include unlimited concepts or complete redesigns after selection

c) Main eBook Cover Redesign

Design and replacement of the main eBook front cover only
Provided in standard eBook cover format (JPG/PNG)
Does NOT include interior page redesign, layout changes, or content editing

d) eCover Package Update

Creation of new 3D eCovers for: Main eBook, Checklist, and Cheat Sheet
3D covers provided in final rendered format (PNG) ONLY – source files NOT included
Creation of new 2D flat eCovers for same products
2D covers provided in editable PSD format
Does NOT include eCovers for the “Lead Generation Kit” OTO lead magnets or any products not explicitly listed

e) Chapter Graphics & Slide Graphics Update

Color scheme adjustment of existing chapter graphics to match new brand
Color scheme adjustment of existing presentation slide graphics to match new brand
Does NOT include complete redesign, new illustrations, or layout changes

f) Promotional Banner Redesign

Update of existing banner ad designs with new product name and color scheme
Maintains original dimensions and general layout
Provided in standard web formats (JPG/PNG) and editable PSD
Does NOT include creation of new banner sizes or animated ads

g) Minisite Visual Update

CSS color scheme updates to match new brand identity
Logo/header graphic replacement if applicable
Maintains original layout and structure
Does NOT include complete page redesign, new sections, or custom coding

h) Video Sales Letter & Video Course Update (If Client owns Gold Upgrade)

Update of PowerPoint presentation slides with new color scheme and branding elements
Does NOT include re-recording voiceovers, creating new animations, or video editing beyond slide updates

i) Revision Rounds

Up to TWO (2) rounds of revisions on the chosen design concept
Revisions must be requested within 14 days of initial delivery
Revisions are limited to reasonable adjustments (color tweaks, minor text changes, element repositioning)
Complete redesigns, new concepts, or major overhauls are NOT included in revision rounds

2. EXPLICIT EXCLUSIONS

The following are explicitly NOT included in either Service and will NOT be performed under any circumstances:

2.1 Content Creation or Modification

Writing new sales copy, product descriptions, or marketing content
Editing, proofreading, or rewriting existing content
Creating new eBook chapters, sections, or supplementary materials
Translation services

2.2 Advanced Technical Services

Custom coding or software development
WordPress installation or theme customization
SSL certificate installation
Domain registration or DNS configuration
Email hosting setup
Database management or migration
Performance optimization or speed improvements
Security hardening or malware removal
Third-party plugin integration beyond basic autoresponder forms

2.3 Design Services Beyond Stated Scope

Complete product redesigns beyond what is explicitly listed in Section 1.2
Rebranding of the “Lead Generation Kit” OTO lead magnets or any additional products not specified
Creation of new marketing materials (social media graphics, advertisements, etc.)
Logo design from scratch (we update/modify provided logos only)
Print design or physical product mockups
Animation or motion graphics
Infographic creation

2.4 Marketing & Business Services

Traffic generation or advertising campaign setup
Social media account setup or management
Email marketing strategy or sequence creation
SEO services or keyword research
Affiliate recruitment or JV partnership setup
Product pricing consultation
Market research or competitive analysis

2.5 Ongoing Maintenance

Regular content updates or posting
Software updates or plugin maintenance
Backup services
Monitoring or uptime tracking
Ongoing design tweaks or modifications beyond the revision period

3. CLIENT RESPONSIBILITIES

To ensure timely and successful service delivery, Client agrees to provide:

3.1 Required Access & Information

FTP or cPanel login credentials for hosting account
Admin access to autoresponder service
Payment processor account details and API keys if applicable
Domain name and hosting provider information
Any existing brand assets (logos, color codes, fonts) if applicable for VIP service

3.2 Timely Response

Client must respond to Provider requests for information within 3 business days
Delays in Client response will extend delivery timeline accordingly
If Client fails to respond within 14 days, Provider reserves the right to consider the project abandoned without refund

3.3 Clear Communication

For VIP Service: Client must provide clear, specific feedback during revision rounds
Vague requests such as “make it better” or “I don’t like it” without specific direction are not actionable
Client must specify exactly which elements need adjustment

3.4 Reasonable Expectations

Client acknowledges that design is subjective and agrees to work collaboratively
Client understands that Provider’s work is based on professional expertise and industry standards
Client agrees not to request work outside the defined scope

4. DELIVERY TIMELINE

4.1 Standard Timeframes

The “Launch Ready” Installation Service: 3-5 business days from receipt of all required access information
VIP Rebranding + Installation Service: 7-10 business days from receipt of all required information and concept selection

4.2 Timeline Variables

Timelines begin ONLY after Client has provided ALL required access and information
Timelines are estimates, not guarantees
Complex hosting environments or technical issues may extend delivery time
Client revision requests will extend the timeline by 2-3 business days per revision round

4.3 Force Majeure

Provider is not liable for delays caused by: hosting provider downtime, third-party service outages, natural disasters, pandemics, government actions, or other events beyond Provider’s reasonable control
In such events, timeline will be extended by a reasonable period

5. QUALITY STANDARDS & LIMITATIONS

5.1 Professional Standards

All work will be completed to professional industry standards
Design work reflects current best practices and aesthetic trends
Technical work will result in functional, working systems

5.2 Limitation of Perfection

Provider does not guarantee that work will meet Client’s subjective preferences in all respects
Provider does not guarantee specific business results (sales, conversions, rankings, etc.)
Minor visual inconsistencies across different browsers/devices are inherent to web technology and are not considered defects

5.3 Testing Limitations

While we perform thorough testing, we cannot test every possible browser version, device model, or screen size
Client is responsible for final testing and acceptance before launch
Issues discovered after Client approval and launch may incur additional fees to correct

6. REVISIONS & MODIFICATIONS

6.1 Included Revisions (VIP Service Only)

Two (2) rounds of revisions are included for the chosen design concept
Each revision round must be submitted as a single, consolidated list of changes
Revisions must be requested within 14 days of initial design delivery
After 14 days or after 2 revision rounds (whichever comes first), no further revisions are included

6.2 Revision Scope

Revisions are limited to adjustments, refinements, and corrections
Complete redesigns, new concepts, or changes that contradict the approved direction are considered new projects and require additional payment

6.3 Additional Revisions

Beyond included revisions, Client may request additional changes at Provider’s then-current hourly rate ($100/hour, 1-hour minimum)
Provider is under no obligation to accept additional revision requests

6.4 Installation Service Revisions

The “Launch Ready” Installation Service does not include design revisions
If technical issues arise from our work, we will correct them at no charge
If Client requests changes to configuration or setup after delivery, additional fees may apply

7. REFUND POLICY

7.1 Service-Based Refund Terms

Due to the custom nature of these Services, refunds are handled differently than digital product sales:

7.2 Refund Eligibility

Refunds are available ONLY if Provider fails to deliver the work as described in this Agreement
Refunds are NOT available for:
- Subjective dissatisfaction with design aesthetics (VIP Rebranding Service)
- Change of mind after work has commenced
- Client failure to provide required access or information
- Client-caused delays or abandoned projects
- Work that was delivered according to specifications but Client chooses not to use

7.3 Refund Process

Refund requests must be submitted through support.alphaplr.com within 14 days of initial delivery
Client must provide specific, documented reasons why deliverables do not match the service description
Provider reserves the right to review and attempt to remedy issues before processing refund
If refund is approved, amount will be refunded via original payment method within 14 business days
Partial refunds are at Provider’s sole discretion

7.4 Non-Refundable Circumstances

No refunds after Client has approved final deliverables
No refunds for work completed if Client terminates agreement mid-project
No refunds for third-party costs (hosting, domains, payment processor fees, etc.)

8. INTELLECTUAL PROPERTY & USAGE RIGHTS

8.1 Client Ownership

Upon full payment, Client receives full rights to use all delivered work for their business purposes
Client may edit, modify, and use delivered work without restriction for the specific product purchased

8.2 Provider Portfolio Rights

Provider retains the right to showcase completed work in portfolio, case studies, or marketing materials
If Client requires confidentiality, this must be agreed upon in writing before service begins

8.3 Source File Limitations

3D eCovers: Final rendered files (PNG) provided only; source files NOT included
2D eCovers: Editable PSD files included
All other design work: Source files provided at Provider’s discretion
Client may not resell, redistribute, or claim authorship of Provider’s design work as templates

8.4 PLR Product Rights

Services do not modify or supersede the PLR rights included with the original product purchase
Client’s rights to the underlying PLR content remain as stated in original product license
Provider claims no ownership of Client’s PLR content

9. LIMITATION OF LIABILITY

9.1 Maximum Liability

Provider’s total liability for any claim arising from this Service Agreement shall not exceed the amount Client paid for the specific Service in question.

9.2 No Consequential Damages

Provider is not liable for:

Lost profits, revenue, or business opportunities
Damages from website downtime or technical issues
Third-party claims or damages
Data loss (Client is responsible for backups)
Costs of procuring substitute services

9.3 Third-Party Services

Provider is not responsible for failures, outages, or issues with Client’s hosting provider, payment processor, autoresponder service, or other third-party platforms
Client is responsible for maintaining active accounts and services with all third-party providers

9.4 Results Disclaimer

Provider makes no guarantees regarding business results, sales, traffic, conversions, or rankings
Success depends on factors beyond Provider’s control including Client’s marketing efforts, product quality, pricing, and market conditions

10. SUPPORT & MAINTENANCE

10.1 Lifetime Support Definition

“Lifetime Technical Support” includes:

Assistance with technical malfunctions directly caused by Provider’s work
Guidance on using delivered materials
Answers to questions about functionality of installed systems
Reasonable troubleshooting of issues related to original service scope

10.2 Support Limitations

Lifetime Support does NOT include:

Ongoing website updates or content changes
New feature development
Troubleshooting issues caused by Client modifications
Support for third-party services or platforms
Training on general web development or design principles
Support for products or services not purchased from Provider

10.3 Support Response Time

Standard response time: 72 business hours
Complex issues may require additional investigation time
Support is provided via tickets only unless otherwise arranged
Phone support is not included

10.4 Support Termination

Provider reserves the right to terminate support if:

Client engages in abusive or harassing behavior
Client makes unreasonable or excessive support requests
Client has initiated chargeback or payment dispute
Client has violated terms of this Agreement

11. TERMINATION

11.1 Termination by Client

Client may terminate service before work begins for full refund
Once work has commenced, no refunds for termination
Client remains responsible for payment of any work completed to date

11.2 Termination by Provider

Provider may terminate this Agreement immediately if:

Client provides false or fraudulent information
Client fails to provide required access within 14 days
Client engages in abusive, threatening, or harassing conduct
Client violates any term of this Agreement
Client initiates chargeback or payment dispute

11.3 Effect of Termination

Upon termination, Provider has no obligation to deliver work
No refunds are provided for Provider-initiated termination due to Client breach
Client must immediately cease using any work-in-progress materials

12. DISPUTE RESOLUTION

12.1 Good Faith Negotiation

Before pursuing any legal action, parties agree to attempt resolution through good-faith communication for 30 days.

12.2 Arbitration

Any disputes not resolved through negotiation shall be settled through binding arbitration in accordance with the rules of the American Arbitration Association, with arbitration taking place in the United States.

12.3 No Class Actions

Client waives any right to participate in class action lawsuits or class-wide arbitration against Provider.

12.4 Governing Law

This Agreement is governed by the laws of the United States and the state where Provider is registered, without regard to conflict of law principles.

13. GENERAL PROVISIONS

13.1 Entire Agreement

This Service Agreement, together with our main Terms of Service and Privacy Policy, constitutes the entire agreement between parties regarding the Services.

13.2 Amendments

Provider may update this Service Agreement at any time. Purchases made after updates are subject to new terms. Existing service contracts are governed by terms in effect at time of purchase.

13.3 Severability

If any provision is found unenforceable, remaining provisions remain in full effect.

13.4 No Waiver

Failure to enforce any provision does not waive Provider’s right to enforce it later.

13.5 Assignment

Client may not assign or transfer rights under this Agreement. Provider may assign this Agreement to affiliates or successors.

13.6 Communication

All official support requests and communication regarding Services must be submitted through our support portal at: support.alphaplr.com

13.7 Business Days

All timeframes reference business days (Monday-Friday, excluding U.S. federal holidays).

14. ACKNOWLEDGMENT & ACCEPTANCE

By purchasing any Done-For-You Service from AlphaPLR, you acknowledge that:

You have read and understood this entire Service Agreement
You agree to all terms, conditions, and limitations stated herein
You understand what IS and IS NOT included in your purchased Service
You agree to provide required access and information promptly
You accept the refund policy and limitation of liability
You understand that this is a service-based purchase subject to different terms than digital product purchases

Questions? Visit support.alphaplr.com before purchasing if you need clarification on what is or is not included in your Service.